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Understand Customer Experience

Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat business you’ll be able to receive, with an additional benefit of simultaneously reducing the friction of customer complaints and returns. Through our unique audience, understanding the customer has
never been easier. Read on to learn more!

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Customer
Retention & Loyalty

In today’s continuously competitive
marketplace,
we know once a
customer is secured,
it’s top of mind
to keep them loyal to your brand.

That’s why, when you launch
a campaign with Prodege,
we’re here
to
demystify the customer’s journey

and offer you  insights to build
deeper relationships
.

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Easily conduct mobile missions and exit surveys to learn about store conditions & inventory levels and get a customer’s view of solutions displays

Understand customer experience

Receive a post campaign report that features data measured using a two-pronged approach; stated and receipt verified

Brand + Sentiment Trackers

We understand that brand
health tracking
helps to give you
an ongoing
read on brand
health,
not only for your brands,
but also key competitors.

Additionally, it helps call out information that is needed to
easily access, identify, and explore emerging patterns
and trends as marketers monitor brand performance over time.
With Prodege we’re all about getting you to the answer, quickly and
minimizing your time to knowledge
. We become an extension of your
team so you can focus on what is needed for your business.

Just a few of the many ways our collaborative team of experts
can help offset
your workload are:

Provide questionnaire consultation

We'll help you ensure
your research KPIs are measured correctly.

Develop, curate
& maintain a custom online dashboard of
key performance metrics

Apply dynamic filters to drill deeper into your audience.

Layer in additional behavioral metrics from verified buyers

Obtain supplemental insights to add further confidence to your results.

Net Promoter Score (NPS)

Many businesses continue to use NPS as an indicator
of brand loyalty and customer experience.

Understanding NPS is a great starting point for grasping customer
perceptions of your business
and gauging the prevalence of advocates
at a specific moment in time. This allows marketers
to kick off
programs and pull levers that create more promoters of your business

and services and ultimately deliver revenue you can rely on.

As part of Prodege’s trended insights in peeq, we’re continuously collecting information from verified shoppers and sharing with you so you have a current pulse on how brands, retailers, and restaurants are trending in many different landscapes.

With some of this information readily available, it allows you to better understand the experiences that
are creating promoters, passives,
and detractors
– and drive your company to act.

Utilizing Prodege’s Data
Visualization platform,
you can
then easily distribute this
actionable data across

your organization to drive engagement and improvement.

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Quantitative Research

Test or confirm, get to the what

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Ad Effectiveness

Analyze, Measure and Optimize your Ad

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Behavioral Data

Demystify the complex shopper
journey with verified purchase data

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Data Visualization

Access, Analyze & Share Data
with Internal Stakeholders

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Mobile Research

Use location to get on-the-go insights

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Personalized Marketing Offers

Get your brand or product
to the right target audience

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Prodege peeq

Conduct Research Quickly
with our DIY Platform

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Qualitative Research

Leverage our team to understand
something, get to the why

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Learn About Prodege’s Other Solutions!

Whatever the business need, we have the solution to support you

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Launch a Successful Campaign or Product

Gather feedback from your targets to hone your go-to-market strategy

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Grow & Understand Your Audience

Access our unique audience to make your next campaign or project a success

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Learn About Prodege’s Other Solutions!

Understand Customer Experience

Demystify the customer journey and cultivate brand loyalty

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